eSolutionLab, Inc. strives you to have a positive experience at our websites. We want to assure you that we respect the privacy and security of our clients and our online viewers alike. Our goal is to provide you with an experience that delivers the information, resources and services that are useful and helpful to you. In order to achieve this goal, if we collect any information from you, our policy is subject to the policies and practices below.
A. General Collection and Use of Personal Identifying Information
We will only collect and use personal identifying information (such as a first and last name, physical address including a street name, telephone number, e-mail address, etc.) when a user voluntarily provides it to us. In order to use some portions of our websites, or in order to undertake certain actions, the site may require an e-mail address or other disclosure of personal identifying information. Such disclosure is strictly voluntary. In order to contact us by e-mail, however, you must provide an e-mail address.
We will use the personal identifying information collected for limited internal purposes that may include, but are not limited to, processing your bills (for financial transactions), establishing the identity of account holders, utilizing for customer services, research and development, content processing or content classification, and providing our customers with information concerning eSolutionLab services. We will retain this personal identifying information purposes only. We also may use the personal identifying information to improve and customize our content.
We reserve the right to disclose your personal identifying information, if we are required to do so by law, or in the good faith belief that disclosure of the information is reasonably necessary to comply with any legal process, to respond to claims, or to protect or advance the rights, property, safety, or well-being of our company, our employees, customers, or the public.
B. Collection of Non-Personal Identifying Information
We may collect and use non-personal identifying information, including IP addresses and web server log files to track trends, administer the websites, track user movement, and gather demographic information. We use non-personal identifying information in the aggregate, and to troubleshoot technical errors. We do not combine non-personal identifying information with personal identifying information. We may also share aggregated demographic information with our business partners, sponsors, advertisers, and companies that control, are controlled by, or are under common control with eSolutionLab, Inc.
Cookies and Web Service Log File Data
Usage Information Monitoring
In order to provide better system stability, we monitor sessions on our websites. This is for the purpose of tracking and troubleshooting any technical problems that may arise when someone accesses our websites. By monitoring the usage, we are better prepared to solve system problems faster. We do not disclose this information to any outside vendor.
eSolutionLab has taken steps to ensure that personal identifying information collected in the future is secure, and we have limited the number of people who have access to the information, by electronic security systems and password protections that guard against unauthorized access.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
D. Use of Personal Information Collected
From time to time we may send e-mail to users, who have not previously selected the opt-out option on our websites, messages regarding information and offers from our partners and companies that control, are controlled or under common control with eSolutionLab. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at firstname.lastname@example.org. If you do not want us to share your e-mail address with other companies or organizations, please let us know by contacting us via e-mail or send a written notice our company address.
Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our Privacy Statement notice. If our information practices change at some time in the future we will post the policy changes to our websites to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our websites periodically.
E. How to Correct Information
Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us by written request, phone or e-mail at the contact information posted on our websites.
Upon request, we provide our visitors with access to all information [including proprietary information] that we maintain about them, including, financial information (e.g. credit card account information) that we maintain about them, unique identifier information (e.g. customer number or password) that we maintain about them, transaction information (e.g. dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g. name, address, phone number) that we maintain about them.
Consumers can access this information by writing to us at the above address.
Consumers can have this information corrected by writing to us or sending us e-mail at the above address or selecting the update my account information option.
H. Effective Date